Department: Retail Location: New York City - Gansevoort We are seeking positive brand representatives who are committed to offering the highest level of customer service by creating memorable shopping experiences and building solid customer relations using a natural approach. What You'll Do • Connect with customers in a friendly, approachable manner and deliver an engaging customer experience • Meet monthly personal selling goals and help the store team achieve daily store sales and KPI goals • Grow a loyal customer database by providing a warm and welcoming brand experience, staying up to date with company initiatives and connecting with the local community • Provide customers with sizing/fitting sessions and style guidance in line with our brand aesthetic • Provides customers with the perfect bra fit by asking effective questions and assisting in fitting rooms as needed • Become a product expert by maintaining excellent product knowledge of current and incoming styles • Assist Store Leader with daily store operations as needed and building brand exposure and excitement within the community • Represent the brand positively and contribute to our inclusive culture What You'll Need • Retail experience preferred • Motivated and proactive multi-tasker who is positive, patient and adaptable to customer preferences • Proven customer service and sales skills with a strong track record of building loyal clientele • A passion for customer experience, driving sales, local community and fashion • High attention to detail and eager to learn • Excellent written and verbal communication skills • Ability to work nights, weekends and holidays as needed • Working knowledge of POS systems (KWI back office is a plus!)
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