Personal Shopper

We cultivate our unique brand by hiring team members who believe in these values, own a customer service mindset, and who are innovative, results-oriented, and comfortable working in a collaborative and growth-driven work environment. We all share in our brand’s success, and we actively encourage our team members to maintain a healthy balance in their daily lives. Location: Portland, OR (Hybrid) highly preferred or Remote (Pacific Time Zone Shift Hours)Essential DutiesCultivates customer relationships through personalized connections.Acquires and builds a customer base primarily through forming relationships with new customers and retaining/building existing customers.Ability to strategize own business and be self-motivated; takes initiative to increase productivity through suggestive selling and strong customer relationshipsAchieves personal and business sales goals.Provides helpful information to both yourself and customers about merchandise, upcoming events, special promotions, policies, and services.Demonstrates expertise in styling and brand knowledge.Recommends merchandise based on expert product knowledge and customer preferences.Utilizes selling tools and technology to sell across all channels effectively.Collaborates with others as needed to deliver the best customer experience.Actively creates a positive work environment through teamwork and collaboration.Maintains positive working relationships throughout the company.Plan timely and appropriate feedback/follow-up with the Manager as requested.Actively embraces Hanna’s spirit of “we’re in this together. "Additional tasks and responsibilities assigned as necessary.QualificationsMinimum four (4) years of demonstrable experience as a personal shopper, stylist, or as a retailemployee or manager.Experience in customer service–oriented roles with proven ability to sell products and services.Familiar with and able to use mobile technologies.Strong knowledge of fashion, keeping up with trends and a knack for styling children's clothingAttentive to clients' interests, requests, and boundaries.Ability to curate collections that are appropriate for everyday, leisure, and special events.Must be willing to work a flexible schedule based on business needs, which will include evenings,weekends, and holidays.Demonstrated proficiency in the use of word processing, databases, spreadsheets, e-mail, and internetsoftware.Demonstrated fluency in the English language. Education & QualificationsHigh school diploma or equivalent.Hanna Talent Cultivation Standards:With a rise in cyber-criminal activity, please note Hanna will never:-Ask for any sensitive personal information via email, text, or other forms of instant messaging-Interview you via email and/or send you a list of questions in lieu of an interview-Extend an offer without speaking to you via phone or video call-Ask for bank account or financial information during the recruiting process Legitimate email communication will only be done to and from @hannaandersson.com email addresses.