Personal shopper

Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our Personal Shoppers provide the highest level of service to clients, assisting them throughout the store with all personal, home and gifting needs. Anticipates needs and proactively reaches out to remind the client of occasions and holidays, and to suggest gifts • Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales • Teaches clients how to edit, refine and style their wardrobes, both in the store and through in-home appointments • Effectively manages time and productivity; utilizes available technology to maximize efficiency • Expert in the features of the Bloomingdale’s app and teach clients how to use it; utilizes wish list with clients to share product likes • Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating post-worthy experiences • Provides clients with premium access to products. can easily sell merchandise not within their four walls • Proactively seeks out product knowledge and has the confidence to sell luxury product • Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores • Merchandise Personal Styling offices, demonstrating expert mixing of product • Develops a luxury client interested in attending unique events • Builds a relationship based on trust with each client • Has strong ties to the community, particularly with local charities; establishes Bloomingdale’s as a strong supporter in the community that gives back while creating business opportunities • Assists the General Manager in acquiring new high value clients through networking • Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store • Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities • Cares about the overall service standard in the building, stops to assist or address clients’ needs throughout the store • Regular, dependable attendance & punctuality. • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.