June 7, 2023

PERSONAL ASSISTANT TO CONNECTOR (PAC), Detroit

GUCCI Detroit, Michigan

Summary If you are a Dream-maker, this is the place for you. Together, we’ll create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job DescriptionRole MissionAs a Gucci PAC, you are a team player that contributes to the achievement of the store and/or department sales objectives, providing overall assistance to the team as needed to ensure an elevated shopping experience for all clients.Key AccountabilitiesSales Support· Follow the Gucci selling ceremony to provide an elevated level of customer service;· Assist the store team as needed;· Welcome clients and engage to understand their shopping needs;· Support the team while clients are trying on products;· Serve as a liaison between the sales team and clients;· Interact with clients to ensure a positive shopping experience;· Packing and providing support during the payment process.Stock and Inventory Management· Support the team with product replenishment and stock activities to ensure operational efficiency.Visual Management· Ensure that merchandise is ready for sale and displayed according to visual merchandising guidelines.Administrative Activities· Support colleagues with administrative tasks as needed.Key Requirements· At least 2 years’ experience in luxury retail or hospitality;· Excellent interpersonal and communication skills;· Strong understanding of customer service needs and priorities;· Must be highly organized, have a strong attention to detail and able to multitask;· Flexibility to work a retail schedule which includes nights, weekends, and holidays.Key Pillars for Ways of Working· Execute the mission of the role with a Radically Client-Centric mindset;· Approach activities and relationships with a methodology that promotes Flat, Connected and Fast ways of collaborative working;· Be Relentlessly Creative and approach challenges with an innovative mindset;· Demonstrate that Everyone is an Owner through thoughts, actions, and behaviors.Key Behaviors to Amplify What We DoExploreConsiderate Thinker· Sees the big picture and understands how own actions and decisions impact others and the organization as a wholeSolutions Developer· Actively scans the environment for new approaches, blending different ideas to come with creative yet effective solutionsDeliverAccountable Achiever· Actively gets things done, raising the bar for performance, and taking accountability for own actionsAgile Advocate· Driven by the sense of urgency, promotes change and takes smart risks in pursuit of goalsConnectConnection Builder· Builds trust-based relationships across boundaries and encourages collaboration· Adapts own style to communicate impactfullyPeople Enabler· Empowers others by providing autonomy and encouraging self-expression, valuing, and amplifying each person’s uniquenessBuildContinuous Learner· Is self-aware, curious to learn and seeks feedback from others to continuously grow, always putting improvement over comfortTalent Builder· Provides constructive and on-going feedback, coaches and helps others to achieve their full potentialWork Authorization· Qualified candidates must have the proper work authorization to work in the United StatesAccessibilityOur Gucci community is committed to providing a culture of inclusivity and accessibility in all aspects of the employee life cycle – starting with the candidate experience. If you are interested in becoming a Gucci Dream-maker and applying for employment and require a reasonable accommodation to assist with any part of the application and/or interview process, please contact us by email at accessibility.americas@gucci.com.When contacting us, please provide your contact information, the role you have applied to, and the nature of your accessibility issue. Please only send inquiries concerning requests for reasonable accommodations.

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