In this role, the People & Culture Business Partner is integral to keeping everything in-store on track for our people – and our business – to succeed. Coach and develop in-store capability and confidence amongst the Retail Management team and in Store P&C team to allow them to operate as a first point of contact on ER Matters; exercise clear decision-making and provide advice on these mattersSupport the store in developing strategies to address challenging recruitment needs, particularly at the Retail Assistant level by coaching the store manager and management teamEnsure core learning programs are delivered in store while supporting the Retail Management team in identifying store/s training needs and solutions that enable our people to reach their potentialTake overall accountability for the successful and smooth running of the payroll activities in store, ensuring timely execution and speedy follow up on any issuesSupport the Head of P&C and Area P&C Business Partner in aligning P&C activity to the P&C Strategy and Purpose in-storeSupport the Store Manager(s) in delivery of the key people KPIs for which they are accountable, including but not limited to engagement, retention, development and performance of their people by overseeing their implementationPartner effectively with the People & Culture Centers of Expertise and Central P&C team to support locally the implementation of policy and practiceSupporting Commercial & Business impacts by developing and understanding of commercial performance and customer experience, as related to our people agenda.Delivering against company expectations and policy, ensuring good governance and best practices are in place. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. Professional HR certification desirableExperience in coaching & influencing, leveraging your ability empower others through direct and indirect leadership.You bring solid consultative abilities with a talent for clear and persuasive communicationDemonstrate excellent organizational skills, with the ability to prioritize and adapt in a dynamic, fast-paced setting.Good working knowledge of employment legislationAnalytical/ problem-solving skills and an interest in developing commercial acumenDelivery/facilitation skillsExperience in Talent, Performance, and Change ManagementRetail experience or other customer facing sectors with high colleague headcountPosition holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting.
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