As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Convey a positive impression of HUGO BOSS to the marketplace by delivering an exceptional shopping experience through our Customer First mentality, be the expert in showcasing the brand through exciting merchandise presentations, achieving annual sales goals in a team environment and executing operational strategies resulting in positive operating profits. You will hold training seminars as needed with new collection arrivals and new hires • Lead by example: closing sales, providing exceptional customer service and focus • Guide team regarding the appropriate and timely communication with clients and customer contacts • Strive to achieve department/store targets with key focus on key KPI’s – OFS / Customer Voice / UPT • Maintain a thorough understanding of the inventory reducing losses and achieve the highest understanding of product knowledge for the respective department Boost Brands • New business outstanding customer issues or needs, and client development results • Feedback from clients and sales associates regarding product • Follow up with clients on NEW season launches / Events creating relationships with key clients and turning them into Fans • Build a clientele in order to meet individual sales goals and cross and up sell • Continue to develop the existing business by contacting repeat customers • Assist with identifying slow sells, stock rotation, style replenishment, best sellers and product needs • Follow all CRM initiatives as it relates to your business (i.e. inviting customers back to shop, knowing key customers, email capture, etc.) We are a global company with our employees representative of the world at large.
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