Part-Time Sales Associate

This role will act as a representative of Rails in the daily business operations of the store and support all store initiatives set out by management, including superior client engagement, store upkeep, operational support, ensuring visual standards while driving for sales results and KPI goals. Client Centric: • Support the acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall • Ensure that you deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums) • Follow through on customer journey as required to ensure a content client • Support the needs of the client through styling advice and suggestion with every engagement • Solution oriented approach to finding resolutions to customer service issues as necessary Team Player: • Support a positive work environment • Demonstrate your ability to support a positive environment and partner with teams and throughout store network including cross functional partners • Support performance initiatives set out by Store Management • Attend and participate at store meetings as required by the business Visuals: • Support the image of the store and ensure that is in line with corporate standards and store team is upholding these standards • Support guidelines surrounding Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise • Support omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs as set out by Management • Ensure personal compliance when completing all processes as it pertains to legal, safety, and internal procedures • Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management as necessary • Additional projects/ responsibilities may arise in accordance with the needs of the business