About the Company: Founded in 2014, Rhone is a performance lifestyle brand dedicated to championing mental fitness. The Store Manager (SM) will set the culture for the brand and the store environment. What you'll do: • Recruit, select, and onboard employees who are passionate about pursuing progress in their own lives. Coach, develop and manage the performance of employees to create a scalable workforce that sets Rhone up for growth • Create and implement business strategies to attract new customers, drive traffic to the store and increase profitability • Represent the brand, brand image, and culture during internal and external events • Exhibit business acumen as it relates to retail and store financial goals • Meet and exceed store sales targets and KPI's • Train your team to be product knowledge experts ensuring they are able to speak to the features and benefits of Rhone products • Ensure all Rhone team members deliver exceptional customer service as they represent the brand • Address customer complaints swiftly and completely showing empathy and compassion • Uphold operational standards, providing a safe and clean store environment for your customers and your team • Maintain the stability and reputation of the store by complying with legal requirements.
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