Summary
The Outlet Team Leader is responsible for supervising daily store operations and leading the sales team at the Upper West Side outlet location. This role focuses on delivering exceptional customer service, coaching and developing staff, and ensuring the store meets sales and visual merchandising standards.
Responsibilities
Coach, train, and motivate sales associates to achieve individual and store sales goals.Oversee opening and closing procedures, cash handling, and daily store operations.Maintain visual merchandising and floor standards to support product presentation and promotions.Manage inventory activities including receiving, stocking, and loss prevention practices.Resolve customer concerns and ensure a high level of customer satisfaction.Requirements
3+ years of retail or customer service experience, including supervisory or team lead responsibilities.Proven ability to lead a team, drive sales, and coach performance.Strong communication, organizational skills, and attention to visual detail.Flexible availability to work evenings, weekends, and holidays as required by retail schedules.
Create a free account to keep reading — and to apply.
Create My Free AccountYou're just 60 seconds away from your new Creativeloft account.