Operations Supervisor - Stanford Center, Palo Alto

INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. You will ensure that excellent service is provided to the store staff and effective communication is maintained with departments and external providers to the store.RESPONSIBILITIESTo support the General Manager with all procedures put in place to streamline and safe guard the store.To ensure that the store operates in accordance with store and company administration systems and procedures and to minimize losses including Omnichannel and stock pull back.To effectively use space and stock in the back of house to maximize productivity and minimize stock loss through management of the team and resources.To manage the alterations and repairs process including co-ordination with on-site tailors and external vendors to elevate the client experience.To support the General manager with any stock related collaboration with marketing, client engagement, merchandising, visual merchandising, facilities or any other such department.Receiving and handling stock orders receiving from hub or warehouseInsuring accuracy of products received and reporting any discrepancyKeeping back of house in a tidy manner compliant with Health and Safety and Retail Operations and Standards.Quality control on all products at all times and reporting any issues to store leadAdhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasksPERSONAL PROFILEExcellent organizational skills and meticulous attention to detailExcellent communication skills both verbal and in writingAbility to work in a busy team environmentFlexible and adaptable to the needs of the businessPrevious administration experience and cash handling experiencePrevious experience with SAP desirableExcellent understanding of all programs on Microsoft OfficePassion for technology and proven ability to embrace new technologyFOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.• This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.