Operations Supervisor, Fulfillment (Night Shift)

Saks OFF 5TH is the premier online luxury off-price destination. Through its website and app, Saks OFF 5TH provides a compelling assortment of brands to fashion-seeking customers at the best prices. The company is reimagining traditional off-price with a digitally-native model focused on customer experience.What This Position Is All About:Saks Off 5th (SO5) is seeking a candidate to provide leadership and accountability for a specific area of the fulfillment operation, to include Inbound, Outbound, Returns, or Inventory Control. There will be a strong focus on improving customer experience and ensuring that customer orders are delivered in the way that they expect from SO5.As the Operations Supervisor, Fulfillment, you will:Oversee the operation of the Perfect Pick fulfillment system along with supporting systems and Manhattan WMS to hit key fulfillment center objectives and metrics.Hold a team of hourly associates accountable to the fulfillment center KPIs and SLAs.Assist in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skills.Evaluate current fulfillment center procedures; identify and resolve operational problems; ensure company standards are met.Plan, examine, analyze and evaluate fulfillment center operations with respect to productivity standards, safety, and customer support.Make recommendations and assist in formulation of departmental objectives, policies, and plans.You have:Bachelor’s degree in Engineering, Business, Logistics, Supply Chain, or another related field.+1 years of qualitative/quantitative experience in Supply Chain, Operations, Transportation, or Inventory Management.Knowledge and experience working with automated order fulfillment systems.Knowledge of WMS systems, quality and productivity measurements & processes.Excellent written and verbal communications skills.Solid organizational and inter-personal skills with the ability to foster productive relationships at every level.Creative problem-solving ability and multi-tasking competing priorities.Your Life and Career at Saks OFF 5TH:Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to winExposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centersA culture that promotes a flexible work environment Benefits package for all eligible full-time employees (including medical, dental and vision)An amazing employee discount and other exciting perksThank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.We believe that our differences not only make us stronger, but also guide our evolution and future growth.