Operations Supervisor (Dayshift)

This global house of brands – Coach, Kate Spade New York, Stuart Weitzman – was built by unconventional entrepreneurs and unexpected solutions, so when we say we believe in dreams, we mean we believe in making them happen. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity. They will set clear expectations and motivate associates to meet or exceed business goals with collaboration of managers on all shifts and functional partners in transportation, workflow, and customer service. Coordinate daily tactical planning with other Supervisors and business partners through problem solving and decision-making processes Ensure all standard operating procedures and training documents are followed and updated as needed Report weekly and monthly performance against goals Provide feedback to team/associates for developmental growth Review staffing to ensure that the appropriate coverage is available to support volume and adjust accordingly Cross-train staff to ensure there are sufficient resources for all tasks in the department Lead projects that will drive continuous improvement Manage multiple tasks while maintaining daily operations Assist the Operations Manager in preparation of financial processes Perform other duties per request or as assigned Lift up to 50 pounds frequently Stand and walk for up to 12 hours during shifts Work in an environment with varied noise levels and temperatures The accomplished individual will possess... High School diploma or equivalent; college degree preferred Minimum of 2 years’ experience in a supervisor level position in a warehouse/distribution center environment Ability to manage and direct team functions with little or no direct supervision Successful record in supervising, training, coaching/motivating, problem solving, and developing others Excellent verbal and written communication skills Proven ability to work and communicate at all levels of the organization Working knowledge of Word and Excel is required and experience with a WMS preferred An outstanding professional will have... College degree More than 5 years in a distribution center supervisor role Strong conflict resolution, servant leadership, problem solving, and decision-making skills Ability to manage trends and business changes, while building flexibility within the team Ability to perform process optimization, developing solutions, and adapting to the changing needs of the business Our Competencies for All Employees Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.