job description What This Position is All About:The role of Operations Manager is responsible for the management and execution of initiatives within the distribution centre. Creates a sense of community when leading a team and empowers others to own their work. May operate warehouse equipment (i.e., forklift, pallet jack, cherry picker) which requires some coordinated movementsMS Office Suite proficientAs The Operation Manager, you will:The primary responsibility of the position is to provide leadership and direction for responsible departments within the distribution center to include Inbound, Outbound, Quality or Returns as well as other areas as needed. This position is responsible for the productivity and performance accuracy of these areas of the operationOperate the Perfect Pick fulfillment system along with supporting fulfillment systemsMake recommendations and assist in formulation of departmental objectives, policies, and plansPlan, examine, analyze and evaluate distribution center operations with respect to productivity standards, safety, and customer supportEvaluates current procedures; identifies, resolves operational problems; ensures company standards are metResponsible for assisting in the creation and implementation of training programs for associates to include improving communication between departments and associate development of supervisory skills, interpersonal skills, and technical skillsManage the daily operation of the Inbound Department. Ensure efficient freight flow while controlling expenseCollaborate with DC executives to develop most efficient process for flowing freight through the distribution centerMonitor associate performance and conduct performance evaluationsPromote excellent customer service by adhering to service standard levelsResponsible for preparation of management reports, budgets, and analysisIdentify vendor issues and collaborate with Vendor Relations to correctOversee all aspects of the inbound operation including receiving of inbound freight and carton flow to shipping dock or value added service areaManage all areas to ensure most cost effective use of resources, including productive and non-productive payrollProvide excellent customer service by adhering to service standard levelsSpearhead the implementation of strategies that will reduce expense while supporting sale through involvement in DC PICSupport the coordination and planning of new business initiativesCollaborate with Vendor Relations to expedite priority freight to support sales eventsYour Life and Career at HBC:Be part of a world-class team; work with an adventurous spirit; think and act like an owner-operator!Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporateA culture that promotes a healthy, fulfilling work/life balanceBenefits package for all eligible full-time employees (including medical, vision and dental)An amazing employee discount
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