Operations Manager, Miami Boutique - Carolina Herrera (Fashion)

Brand

Carolina Herrera

City

Miami

Work area

Retail

Job type

Permanent

The Opportunity


Opening Fall 2026

The Operations Manager is responsible for the overall operational function of the retail store. They will manage and maintain strong inventory integrity, handle daily store accounting functions, operational tasks, implement operational procedures, maintenance and appearance of store and fixtures.

What you'll get to do


Operations:

Maintain overall store appearance including preventive maintenance
Manage all deliveries: shipment, messenger, floral, repairmen, etc.
Maintain supply inventory for store inclusive of collateral and supplies
Maintain files for all receiving, transfer, shipping vendor, RTV and adjustment paperwork
Manage overall organization of back stock
Control store operational expenses continually striving to reduce costs; review and code bills
Work with Accounts Payable/Receivable for all vendors
Support, promote and assume responsibility for loss prevention in all areas of risk management, physical security, inventory management, inter-store communication
Build and maintain good communication with members of corporate office, other stores and local center/street associations
Facilitate store maintenance projects such as painting, repairs, and carpet cleaning, HVAC

Inventory Management:

Manage all inventory control procedures within the store, ensuring inventory integrity is maintained; monitor movement of all inventory, ensuring staff adheres to all Shipping/Receiving policies and procedures
Process all incoming and outgoing merchandise accurately and in a timely manner: shipment, transfers, consignments, RTVs
Ensure all merchandise is properly received, ticketed and logged as necessary. Inclusive of company owned merchandise as well as vendor merchandise
Ensure cycle counts are completed and results meet company expectations on a weekly basis
Ensure deliveries are properly processed in a timely manner
Meet inventory accuracy and shrink requirements

Systems:

Perform all functions correctly on Cegid Y2
Serve as onsite support to trouble shoot any IT, internet, phone issues
Maintain POS System : ensure Cegid Y2 is polling and updating inventory, troubleshoot to correct issues
Coordinate with corporate Finance and Operations for physical inventory; resolve inventory discrepancies

Leadership:

Provide direction and support to subordinate(s) to ensure proper implementation of all programs and company directives and values, partnering with store manager as necessary
Ensure image and personal appearance standards are professional, reflective of the brand image and adhered to at all times
Ensure proper floor coverage and breaks for doorman
Will be acting Manager on Duty when Boutique Director is out of business





We'd love to meet you if you have



Minimum 3-5 years retail sales, preferably luxury market.
Excellent communication, organizational, and interpersonal skills.
Strong computer skills: MS Office, inventory software and database software.
Ability to lift up to 25-50 lbs, frequent standing/walking

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us


An entrepreneurial, creative and welcoming work culture
A range of learning and development opportunities
An international company with plenty of opportunities to grow
A competitive compensation & benefits package





Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture where we are inspired to work hard, challenge ourselves, and be innovative in our thinking. Additionally, we believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.