Oct. 25, 2021

OPERATIONS MANAGER

Kohl's Ottawa, Illinois

Directly accountable for providing service to retail stores by coordinating the processing of merchandise from the vendor, through the Distribution Network. Manages workflow of several departments in conjunction with individual department Supervisors to meet planned units per hour, cost per unit, level of service and accuracy standards Responsible for the prompt, efficient and accurate processing of merchandise, customer order selection and delivery through the Distribution Network, in support of 100% customer satisfaction Lead High Performing Teams Manages direct reports, systems, and projects to achieve unit goals in accordance with Kohl’s policies and procedures

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