Operations Lead (Shipping)Position Summary:The Operations Lead is responsible for overseeing all functional activities for order processing in thedistribution center within multi-brands. This includes but is not limited to motivate team to ensure ordersare picked, packed and shipped in accordance with daily fulfillment guidelines. Assigning daily work,addressing performance issues, establishing standards and procedures, works closely with uppermanagement to ensure operational excellence and resolving problems.Duties/Responsibilities:- Supervise department staff by training individuals and developing personal growth opportunitiesfor each staff member.- Coordinate closely with DC staff to ensure that monthly shipping target is achieved.- Fill and ship accurate customer orders.- Supervise development and performance of 15+ fulfillment center associates, including dailyoperational procedures.- Monitor picker’s productivity and provide on-hand coaching take corrective action if nessecary.- Ensure all wholesale orders are packed in compliance with vendor routing instructions, work tominimize chargebacks.- Assigning work to team members on a daily basis in the most efficient ways.- Comply with all company policies and procedures, including safety and maintaining goodhousekeeping.- Keep upper management informed of problems or situations that may affect the performance ofyour department.- Monitor associates attendance.Skills Required:- Effective communication skills- Practical problem solving skills- Strong technical skills- Leadership ability- Excellent employee relation skills this includes being an active listenerQualifications:- High school diploma ,GED or associates degree.- Minimum two year experience with warehouse order processing, ecommerce and operation- Prior lead experience preferred- Work experience in apparel fulfillment- Bilingual – English/Spanish- Sense of urgency- Follows through with all tasks, assignments and job duties in a timely manner
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