Primary contact for store teams and Loss Prevention teams as it relates to fraud activity and significant events. You will be responsible for but not limited to providing support to field loss prevention associates along with other store teams, developing cases with local Law Enforcement to resolve Organized Retail Crime, answering incoming associate calls to assist with shoplifting apprehensions or significant event, researching fraudulent activity, advising partners on fraud patterns and behaviors, and analyzing data and summarizing results. Subject matter expert surrounding shoplifter behaviors and Kohl’s apprehension guidelines Making follow up calls to potential credit card fraud victims Ability to work a flexible schedule to include nights and weekends as needed
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