Embrace life. The Operations Associate is responsible for processing all inventory and stock transactions accurately and quickly to contribute to the store team's achievement of store sales goals. Role and Responsibilities • Support store sales productivity and customer service by processing all inventory transactions accurately and on a timely basis • Maintain knowledge and understanding of store goals • Understand and abide by all retail policies and procedures • Maintain a positive, professional and customer-centric attitude • Assure merchandise is represented on sales floor according to company standards and update store team regarding new deliveries • Communicate product stock level issues to management as appropriate • Examine and inspect store stock for defects and report damages to management • Complete weekly cycle counts and communicate completion end of month to corporate office • Reconcile inventory discrepancies and submit adjustments in a timely manner • Daily monitoring of consignment and negative report • Report and follow up with IT and corporate office all unresolved service tickets with store equipment, software etc. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform essential functions • Required to stand and walk for up to eight hours in a workday • Repetitive and regular lifting of up to 70 lbs • Repetitive climbing up and down of stairs and ladders Competencies • Customer/Client Focus • Initiative • Teamwork Orientation • Communication Proficiency • Meticulous Qualifications and Education Requirements • Previous retail customer service experience in luxury market • Excellent customer services skills Preferred Skills • 3+ years in high-volume stock or operations role for fashion retailer • Knowledge of Microsoft Office programs Applicants must be legally authorized to work in the United States at the time of application and be able to provide proof of employment eligibility upon request.
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