Job DetailsJob LocationLAS VEGAS, NVPosition TypePart TimeDescriptionTHE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise infashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation.LIFE OF THE SALES LEADThe Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. #WeAreOne We support and encourage a respectful and inclusive team atmosphere by welcoming Diversity, Inclusion and Equity for all team members and guests.PASSIONATE: Share your excitement and promote brand loyalty with guests and store team. You will be able to navigate busy hours, responding with care to guests' inquiries and requests, supporting with visuals updates, assisting with stock management practices, and overall contributing to a seamless shopping experience for guests and efficient environment for colleagues.TEAM PLAYER: We are all in this together! Always balancing creativity and efficiency, while following company policies and procedures.KEY RESPONSIBILITIESBuild genuine relationships with clients through thoughtful and consistent outreach.Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.Demonstrate strong verbal and written communication.Be responsible of capturing customers' information using multiple means to communicate, utilizing phone and written follow-up contact.Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.Achieve and exceed personal sales and productivity goals agreed upon with your Store ManagerDemonstrate a full knowledge of the product including benefits to maximize the sales opportunity.Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdownsPartnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.Supporting managers in maintaining the visual and housekeeping standards of the storeAble to successfully operate our POS system, conduct email, opening and closing procedures.Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.Teams will be required to conduct daily cleaning tasks included but not limited to:Dust and clean shelves, furniture, fixtures and decorClean doors, window glass, mirrors (exterior and interior)Pick up and empty trash cans and garbage taking it to the dumpster as neededSweep and mop hard floorsWipe and sanitize sinks, countertops, shared common areas and equipmentTEAM DYNAMICReport directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals.Provides training to new teammates which may include cross-department functions.Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!Participate in nationwide contests within other Intimissimi locations to show our team spirit!CAREER DEVELOPMENT OPPORTUNITIESAll Sales Leads get the chance to learn new skills daily.
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