Jan. 11, 2025

ONIVERSE is hiring: Intimissimi Sales Lead FT at its Fashion Show, NV - CDH7 loc

ONIVERSE Las Vegas, Nevada

Job DetailsJob LocationLAS VEGAS, NVPosition TypeFull TimeSalary Range$18.00 DescriptionTHE ROLE The Sales Lead is a crucial role for the store with a passion for client service and an expertise in fashion always representing the Calzedonia Group Key values: Open Mind, Passion, Pragmatism, Teamwork and Goal Orientation.LIFE OF THE SALES LEAD The Sales Lead focuses on providing a superior level of customer service to clients, while increasing conversion and retention, to drive business revenue and inspire brand loyalty. You always demonstrate Calzedonia Group's Key Values: Open Minded, Authentic, Passionate, Dynamic, Team Player, Pragmatic! You approach challenges with practicality and resourcefulness, finding effective solutions together with your colleagues and store leadership that align with the store's goals and guests' needs. Always balancing creativity and efficiency, while following company policies and procedures.KEY RESPONSIBILITIES Build genuine relationships with clients through thoughtful and consistent outreach.Demonstrate a positive and proactive attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.Demonstrate strong verbal and written communication.Be responsible of capturing customers' information using multiple means to communicate, utilizing phone and written follow-up contact.Client Book Management including follow up with clients regarding their shopping experience, potential inquiries such as product care instructions.Achieve and exceed personal sales and productivity goals agreed upon with your Store ManagerDemonstrate a full knowledge of the product including benefits to maximize the sales opportunity.Utilize your fashion expertise to inspire others and build collaborative partnerships in a team-focused environment.Supporting managers in maximizing efficiency in executing standard in-store operations, such as daily replenishment and processing of seasonal markdownsPartnering with the Manager to leverage knowledge of internal systems to conduct business analyses and keep track of both store and individual KPIs.Supporting managers in maintaining the visual and housekeeping standards of the storeAble to successfully operate our POS system, conduct email, opening and closing procedures.Store Cleanliness: at our stores, we take great pride in providing our customers with a clean and well-maintained shopping environment. As a retail employee, you are expected to take the initiative of upkeeping the cleanliness in the store.Teams will be required to conduct daily cleaning tasks included but not limited to:Dust and clean shelves, furniture, fixtures and decorClean doors, window glass, mirrors (exterior and interior)Pick up and empty trash cans and garbage taking it to the dumpster as neededSweep and mop hard floorsWipe and sanitize sinks, countertops, shared common areas and equipment TEAM DYNAMIC Report directly to Assistant Manager and Store Management to ensure clients experience high quality customer service, completing store operations efficiently and implementing sales strategies thus meeting and exceeding commercial goals.Provides training to new teammates which may include cross-department functions.Based on your experience with Intimissimi and performance, you may be selected to support New Stores Openings across the US as a team bonding opportunity and a chance to put your skills and knowledge to the test!Participate in nationwide contests within other Intimissimi locations to show our team spirit!CAREER DEVELOPMENT OPPORTUNITIES All Sales Leads get the chance to learn new skills daily.

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