On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2228)

As an On-Demand TM you will not be included on the posted weekly schedule, but rather will have the opportunity to create your own schedule by picking up shifts posted by leaders or other team members (via our myTime mobile scheduling app) that work best with your schedule. The role of a Guest Advocate can provide you with the skills and experience of: • Communicating and interacting with guests to build an inclusive guest experience • Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns • Adapting to different guest interactions and situations • Promoting and engaging around various benefits, offerings and services Follow body language and verbal clues to tailor your approach • Engage with guests in a genuine way, which includes asking questions to better understand their specific needs • Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience • Thank the guest in a genuine way and let them know we’re happy they chose to shop at Target • Scan and bag all guest items efficiently, accurately and in compliance with food safety standards and company best practices • Work efficiently to minimize guest wait time while maintaining guest service and accuracy • Make the guest aware of current and upcoming brand launches, store activities and events • Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign-up as needed. Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate and use them • Understand and show guests how to use Wallet and the other features and offerings within the Target App • Attempt every return and follow register prompts, partnering with immediate Leaders as needed to help solve for the guest while following Target’s policies and procedures • Partner with Leaders as needed to de-escalate any negative situations and recover the guest shopping experience while following Target’s policies and procedures • Deliver easy and accurate service to all Order Pick Up, Drive Up, and Registry guests • Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers) Stock supplies during store open hours while being available for the guest • Demonstrate a culture of ethical conduct, safety and compliance • Work in a safe manner at all times to benefit yourself and others; identify and correct hazards; comply with all safety policies and best practices. We work efficiently and as a team to deliver for our guests • Providing service to our guests that makes them say I LOVE TARGET!