March 12, 2025

Omni Experience Lead - Full Time - Fort Worth

Belk Fort Worth, Texas

You will be a part of and help lead a team that cares for our customers by delivering an outstanding omni experience. Care for our customers: • Be a part of and lead team to drive the omni customer experience in store • Set the example by quickly and accurately pick, pack, and ship online customer orders • Achieve Fulfillment and BOPIS goals: • STH and BOPIS ship and fill rates • BOPIS curbside wait time • BOPIS score • Assist in training team to execute successful processes, and process improvements for omni programs; BOPIS, BOPIS pick up, Fulfillment, and shipping processes. This role may be a fit if you have the following experience: • Minimum of 1-3-year experience in a leadership or supervisory position • Working knowledge of order fulfillment technology • Ability to execute strategies and support multiple projects simultaneously • Ability to analyze data and react quickly to needs of the business needs. • Flexible to changing priorities in a fast pace environment • Able to work with minimal supervision and collaborate as a member of a team • Comfortable with basic computer functions • Reasoning skills Please provide the location of the inaccessible information and the format you wish to have the information presented and we will be happy to send it to you, either via your email address or a separate mailing address you provide.

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