New Store Opening - Customer Experience Specialist - Nordstrom Local Fillmore - Full-time

Our latest Nordstrom Local is opening, and we're building a diverse team of people passionate about fashion to join us for the launch. A day in the life… • Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences• Quickly understand a customers’ needs; with an emphasis on connecting customer to a service such as Online Order Pickup, Alterations, Styling, Returns, Gift Wrapping, etc.• Communicate with customers in a professional manner including but not limited to; answering phones; communication via email, providing feedback on trend, fit and style etc.• Understand and support of back of house processes, including inventory management and assisting with maintaining organization, cleanliness and more• Support event execution – point of contact for RSVPs, track customer contact information, door greeter etc.• For some shifts - responsible for opening and closing the building, following the proper security procedure• Light cleaning duties: sweeping, dusting, vacuuming, dishwashing, and restroom maintenance Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Our latest Nordstrom Local is opening, and we're building a diverse team of people passionate about fashion to join us for the launch. A day in the life… • Welcome customers by being an effective storyteller and skilled at engaging with diverse audiences• Quickly understand a customers’ needs; with an emphasis on connecting customer to a service such as Online Order Pickup, Alterations, Styling, Returns, Gift Wrapping, etc.• Communicate with customers in a professional manner including but not limited to; answering phones; communication via email, providing feedback on trend, fit and style etc.• Understand and support of back of house processes, including inventory management and assisting with maintaining organization, cleanliness and more• Support event execution – point of contact for RSVPs, track customer contact information, door greeter etc.• For some shifts - responsible for opening and closing the building, following the proper security procedure• Light cleaning duties: sweeping, dusting, vacuuming, dishwashing, and restroom maintenance