Job Title: Boutique Manager Tasks and Responsibilities • Responsible for achievement of annual Boutique sales goals across all product categories • Lead leadership team to develop Sales Associates to go above and beyond around client development and individual sales goals • Ensure that all Clients experience outstanding service at all times • Conduct regular management touchbases to review performance, operations, and employee relations issues, and to develop overall business strategy • Lead all aspects of the process of staffing and scheduling of associates, and ensure compliance with payroll budgets • Partner with Human Resources to oversee recruitment and hiring of Boutique Sales and Leadership Team • Manage payroll, commercial expenses, and headcount to maintain Boutique Operating Budget • Prioritize and coordinate events with Corporate Office to increase traffic in the Boutique and improve sales • Develop product knowledge in coordination with Merchants and Training Team • Ensure and develop the Visual Merchandising for the Boutique to be in line with brand direction and advertising campaigns • Coordinate and actively participate in in-store promotions which include seasonal sales, trunk shows and contests • Report on product sell though and client feedback to make recommendations to the Merchandising Team • Lead all operational processes in partnership with the Operations Manager including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and increase customer service • Adhere to and supervise compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store. • Problem solve and develop strategies that support the Boutique's service, efficiency, and productivity Requirements • At least 10 +Years of boutique management experience • Strong understanding of Luxury Fashion Industry and Luxury Clientele • Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results • Effectively delegate tasks and follow-up with Department Managers • Adjust priorities and manage time wisely in a fast-paced environment • Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees • Strong interpersonal, communication, organization and follow-through skills • Work a full-time schedule including nights, weekends, and holidays • Travel as needed • Operate all equipment vital to perform the job • Ability to understand and apply all company policies and procedures "},{"title":"Additional information","content":" Christian Dior Couture is part of the LVMH Group, where People Make the Difference. Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, which attaches great importance to ensuring that its Maisons and their partners share a set of common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
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