Merchandise Controller

Sierra Responsibilities are primarily performed on the receiving dock of the Distribution Center. Ensures merchandise meets purchase order expectations inspecting for brand, quality, price, and quantity.Checks the purchase order instructions for hangtag, label, or any other requirements.Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner.Communicates Planning objectives to DC team and vice versa.Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise.Informs the DC of inbound and current merchandising issues through email and tracking documents.Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve.Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation.Answers general warehouse associate questions pertaining to purchase orders.Issues direction for re-work in the DC.Answers all Planning calls and requests including taking photos and sending samples.Approves high dollar damages.Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods.Completes daily communication logs between shifts.Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact.Trains new Merchandise Controllers and other members of management as needed.Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management.Ensures building compliance with best practices related to merchandise.Research and answer inquiries from accounts payable.Requirements Associate/bachelor's degree in business, Retail, etc., preferred or equivalent job experience.Strong organizational and time management skills as well as flexibility and the ability to prioritize tasksWorks well with little supervision, self-motivatedAbility to multitaskStrong PC skills including Outlook, Excel, Word, and PowerPointStrong problem solving and negotiation skills in addition to strong oral and written communication skillsDisplays strong follow through skills to resolve problems in a timely mannerUtilizes active listening skills to effectively communicate with all levelsStrong interpersonal and collaboration skillsAbility to informally influenceAbility to perform job responsibilities in a climate-controlled distribution center environment while standing and walking on a constant basisAbility to occasionally lift up to 50 lbs.Starting pay is determined by a number of factors, including relevant skills, qualifications and experience. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.