June 24, 2022

MARKET DIRECTOR - Northwest & Hawaii

GUCCI San Francisco, California

Summary Influential, innovative and progressive, Gucci is reinventing a wholly modern approach to fashion. Under the new vision of creative director Alessandro Michele, the House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. The Market Director must identify key talent; being able to create and implement development plans, drive a strong induction and maintain a strong presence within the market, with extraordinary passion for networking and being a Brand Ambassador. Strategic Planning and Execution Analyze sale/business to identify trends and opportunities and develop strategic action plans; Actively search and understand market competition with focus on gaining market share; Demonstrate effective managerial competencies: team building, collaboration, lead change initiatives; Periodic comprehensive reporting to management with strategic content; CRM - Customer Relationship Management:Support the creation of the budget and forecast sales and expense plan by store through close collaboration with Stores Managers, Finance, Business Planning; Review, approve and ensure that stores are on track with established CRM rollouts;  Guide the managers towards a ROI through achieving targets in CRM actions as well as tier-growth strategies;  Ensure store teams are executing their established CRM plans;  Support the stores and establish accountability while ensuring that the CRM tier plan and Clienteling activity plan achieve the target results; Partner with Relational Marketing department to ensure stores are on track with top line growth and analyze key areas;  Monitor by door the key Clienteling metrics and ensure that stores are achieving desired benchmarks; Key Requirements Experience of at least 6 years in store management, with experience in a district role; A track record in developing and achieving Clienteling activity both in store and outside stores; Operates with a high degree of ethics and integrity; Strong business acumen, highly analytical, able to present and drive one idea; Experience in collaborating with multiple teams - Human Resources, Store Operations, Loss Prevention, Merchandising, Legal department, etc; Great verbal and written communication skills; excellent presentation skills; Very proficient in Excel and PowerPoint; Strategic and focused on the end results; Decisive and collaborates with a team to develop strategies; Flexible, adaptable, reliable and able to work well under pressure; Extremely well organized and structured – excellent project management skills; Able to quickly assess and anticipate needs and provide highest quality of service.

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