Manager, Retailer E-Commerce (Digital Shared Services)

## Job description Job Summary The Manager, Retailer E-commerce, Digital Shared Services will report into the Executive Director of E-commerce and be responsible for day to day account management functions as well as helping to drive top and bottom line results through detailed .com merchandising and marketing planning. Essential Job Duties Drive growth for Shiseido Americas brands' (bareMinerals, BUXOM, Shiseido, Cle de Peau, Laura Mercier, NARS, and Fragrances) e-commerce businesses with Wholesale & Pure-Play accounts Assist Executive Director in project managing setup and process flow for new accounts across the organization Act as liaison to develop trusting relationships with .com partners and strategize growth together Gain an understanding of the different visions each retailer has for their e-commerce sites, their unique customer bases, and the role that each of our brands play Become a subject matter expert on .com accounts and communicate knowledge/educate cross-functional teams on how to work best with them Advise on tactics for optimizing On-site Merchandising, Navigations, Search, and Product Pages to drive traffic, conversion, and average order size for our bands Advise on best in class marketing practices related to Advertising, CRM, E-mail Placement, Site Placement, Digital Media, Social Strategy, and Digital Events in order to maximize exposure, increase sentiment, and drive targeted reach to customers Collaborate with the DSS CRM team to pilot new acquisition and retention efforts with retailers Track Retailer.com competitive market and utilize analytics tools to report on SAC performance; Think Big on new opportunities to gain market share Drive adoption of DSS tools related to Search Engine Optimization, Inventory Management, Ratings & Reviews, and Asset Management Manage Sales Forecasting, Assortment Planning, Sell-In, Inventory, Marketing Activities, Promotions, and Discounts with select Pure-Play dotcom accounts Drive Co-Op spend efficiency through close tracking of ROI and analysis of learnings Analyze business performance weekly and prepare sales reporting recaps to share with the DSS team Creatively solve executional issues that present business risk Work closely with brand teams, marketing teams, and planning teams to unlock synergies ## Profile College degree and 5+ years experience in retail, e-commerce, consulting, or business strategy Experience working with Retail E-commerce Accounts, particularly Amazon Marketplace and/or Amazon Advertising strongly preferred Proven track record driving results in account management (must be familiar with assortment strategy, marketing plans, and e-commerce sales tactics) Comfort with analyzing business performance and making recommendations Ability to work independently Strong sense of ownership, urgency, organization, and attention to detail Proven success in project management & communicating effectively with cross- functional teams Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law