Other responsibilities include; managing payroll budgets to ensure store’s contribution is on target, ensuring the individual and collective skills of the team are utilized effectively, and both the staff and customer experience is positive. • Be an ambassador for Spartina 449 at all times. • Merchandising and Retail Operating Standards • Establish processes and tools to effectively analyze overall effectiveness of current processes, and track feedback from team members, customers, and executive team to generate improvements in future projects and initiatives • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner • Embraces Spartina 449’s core culture • Ensures weekly schedules are prepared to provide proper floor coverage within guidelines; reviews time sheets and other payroll documentation for accuracy before submitting by required time • Processes accurate and efficient sale and return transactions • Models sales expectations by utilizing various techniques and communicating products knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customers’ needs and desires • Creates an inviting environment for customers by maintaining a neat and clean store • Perform front end responsibilities such as cashier, returns, and reserve online pick up in store with no impact to the customer experience • Adheres to all company policies procedures & safety standards • Able to multitask on assorted merchandising and sales responsibilities • Demonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customers. Basic Skills required: • Previous Management Experience • Able to engage and speak to customers • Proven ability to identify talent and develop talent and influence a positive team atmosphere • Lead by example • Able to work a flexible schedule • Able to make sound decisions, take action, and achieve results • Learns the Spartina 449 culture and lives the “Brand” • Manage deposits • Computer skills • Ability to provide clear and concise direction to others • Ability to manage multiple priorities in a fast-paced environment • Ability to prioritize tasks, work under pressure and meet deadlines • Ability to adapt to and manage change • Ability to work flexible hours • Ability to work with confidential and sensitive information The above job description is not an exhaustive list of the duties, responsibilities, working conditions or skills required for this position.
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