Manager of Sales, Jewelry

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. The Sales Manager is responsible for the sales experience of a Neiman Marcus store department(s), facilitating partnerships across functions, driving team towards goals, and leveraging team skills to build a customer-driven sales experience, all while being a steward of Neiman Marcus. Passion for People • Creates and maintains an environment of trust and collaboration by encouraging team members to share feedback and make recommendations for improvement • Resolves conflicts as soon as they arise, finding common ground and settling disputes fairly and with minimal disruption • Structures messages in a clear logical manner using the most appropriate communication medium • Responsible for the performance and career development of direct reports • Actively recruits and hires quality talent to add to team, planning for and creating talent bench • Trains and develops quality talent by supporting team members in identifying career development goals and opportunities for growth and exposure • Evaluates and calibrates performance fairly and provides feedback with consistent follow-up • Assures that rewards are tied to objectives and requirements • Promotes a positive environment of achievement, recognition, and celebration • Serves as a role model by establishing and adhering to high ethical standards • Leads team in appropriately enforcing policies and procedures, ensuring understanding from all Associates • Speaks with truth and candor, modeling how to challenge the status quo appropriately • Empowers and coaches team to take ownership of internal and external customer problems and resolve them quickly • Creates a gracious and welcoming environment for internal and external customers as well as other partners Inclusive Benefits Our brands include Neiman Marcus and Bergdorf Goodman.