Manager, Luxury Personal Shopper

Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our Personal Shoppers provide the highest level of service to clients, assisting them throughout the store with all personal, home and gifting needs. Luxury products are their specialty. Utilizes all tools to secure product for the customer: search and send, special order tool, online look books; can easily sell merchandise not within their four walls • Proactively seeks out product knowledge and has the confidence to sell luxury product • Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores • Merchandise Personal Styling offices, demonstrating expert mixing of product • Develops a luxury client interested in attending unique events • Builds a relationship based on trust with each client • Has strong ties to the community, particularly with local charities; establishes Bloomingdale’s as a strong supporter in the community that gives back while creating business opportunities • Assists the General Manager in acquiring new high value clients through networking • Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store • Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities • Cares about the overall service standard in the building, stops to assist or address clients’ needs throughout the store • Regular, dependable attendance & punctuality.