July 6, 2026

Manager, Fashion Expertise, San Francisco

Chanel S.A. San Francisco, California

The Manager, Fashion Expertise plays a key role in transmitting the creative vision of the House to Boutique Teams in their market, enabling enchanting storytelling, exceptional service, and the finest style experience for every CHANEL client. Identify individual training and coaching needs and tailor development plans accordingly in strong partnership with Boutique Leadership.Conduct on-site coaching and evaluations, providing structured feedback to Boutique Managers and Fashion Advisors to foster a culture of continuous excellence.Recognize styling and retail talent and actively support their progression toward Style Advisor or Retail Management roles.COLLABORATE AS A BUSINESS PARTNER WITH BOUTIQUE LEADERSHIP Recognized styling expertise and a strong, confident fashion flair.A client-centered mindset, always seeking to deliver unforgettable experiences and lasting connections.Significant experience in luxury fashion, retail, or hospitality, with a deep understanding of client expectations in a luxury environment.Proven experience in retail training, preferably in the luxury sector, with demonstrated ability to facilitate, coach, and evaluate.Outstanding interpersonal and communication skills, with the ability to connect authentically with individuals and groups of all sizes.A proven ability to manage, motivate, building a collaborative, team-focused culture and providing constructive feedback with confidence.Strong organizational skills, with the ability to manage multiple priorities, deliver projects on schedule, and work both independently and transparently.Sound judgment and autonomy, with the ability to exercise good decision-making and provide clear, concise updates to management.Ability to travel frequently across boutiques within the market.A genuine passion for the House of CHANEL, its heritage, creations, codes, and its commitment to social and cultural initiatives.Foreign language skills are a plus but not required.Position Logistics: We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients. Since 2011, Fondation CHANEL's mission is for women and girls to be free to shape their own destiny.

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