Manager, Fashion Expertise

Manager, Fashion Expertise (Bal Harbour)At CHANEL, your role is to transmit the creative vision of the House to boutique teams in their market, enabling enchanting storytelling, exceptional service, and the finest style experience for every client. ResponsibilitiesAct as liaison between the Fashion Expertise Office and Fashion Retail teams.Develop boutique teams across collections, product knowledge, luxury service standards, client experience, and styling.Drive interactive learning on and off the boutique floor; deliver in‑boutique training, support digital learning, and track completion.Coach Style Advisors and Fashion Advisors to enhance personalized styling and client relationships.Animate styling workshops, monitor effectiveness, and co‑create action plans with Boutique Leadership.Provide coaching, evaluations, feedback and support talent progression toward Style Advisor or Retail Management roles.Collaborate with Boutique Leadership on learning initiatives, business objectives, product transmission, service indicators, VOC insights, and KPI tracking.Design and deliver onboarding programs for new hires and ensure consistency of the CHANEL experience.QualificationsRecognized styling expertise and strong, confident fashion flair.Client‑centered mindset with experience in luxury fashion, retail, or hospitality.Proven experience in retail training, preferably in the luxury sector, with facilitation, coaching and evaluation skills.Outstanding interpersonal and communication skills; ability to connect authentically with individuals and groups of all sizes.Strong organizational skills; capable of managing multiple priorities and delivering projects on schedule.Sound judgment, autonomy and effective decision‑making.Ability to travel frequently across boutiques within the market.Minimum 5 years of related experience; Bachelor’s degree preferred.Capacity to lift 15 lbs, walk/stand for extended periods.Flexible schedule, including late nights, weekends and some holidays.Compensation and BenefitsBase salary: $92,400 – $107,000. Variable pay and bonus potential may be offered. Wellbeing: paid time off, wellbeing days and fund.Family and caregiving: parental leave, fertility support, MilkStork, Care.com membership.Generous PTO: vacation, holiday, sick and volunteer days.401(k) and other incentives.Health: medical, dental, vision, MDLIVE, One Medical, FSAs, HSA, EAP.Insurance: life, accidental death/dismemberment, short‑term and long‑term disability, health advocate, international business travel accident & medical, commuter transit & parking.Additional Policy*CHANEL, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances are deemed appropriate. *CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Create an account to see the full posting, access our search engine, and more.