The Manager, Fashion Expertise plays a key role in transmitting the creative vision of the House to Boutique Teams in their market, enabling enchanting storytelling, exceptional service, and the finest style experience for every CHANEL client. Cultivate a growth mindset by actively engaging Boutique Leaders in learning and development initiatives.Drive the transmission of product and style content to maximize collection impact and support business objectives, including strategies to address slow-sellers.Partner with the Boutique Leadership Team on service indicators, Voice of Client (VOC) results, and deliver qualitative insights to Fashion Expertise Home Office Recognized styling expertise and a strong, confident fashion flair.A client-centered mindset, always seeking to deliver unforgettable experiences and lasting connections.Significant experience in luxury fashion, retail, or hospitality, with a deep understanding of client expectations in a luxury environment.Proven experience in retail training, preferably in the luxury sector, with demonstrated ability to facilitate, coach, and evaluate.Outstanding interpersonal and communication skills, with the ability to connect authentically with individuals and groups of all sizes.A proven ability to manage, motivate, building a collaborative, team-focused culture and providing constructive feedback with confidence.Strong organizational skills, with the ability to manage multiple priorities, deliver projects on schedule, and work both independently and transparently.Sound judgment and autonomy, with the ability to exercise good decision-making and provide clear, concise updates to management.Ability to travel frequently across boutiques within the market.A genuine passion for the House of CHANEL, its heritage, creations, codes, and its commitment to social and cultural initiatives.Foreign language skills are a plus but not required. We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organization and the connections we have with each other and our clients.We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support. We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.
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