Nov. 7, 2025

Manager, Business Administration

Macy's Cleveland, Ohio

What You Will Do • Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. • Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements • Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory • Maximize sales and minimize expenses • Oversee the store's monthly P&L, including selling cost and average hourly rate compliance • Develop action plans to drive overall store profitability • Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand • Maintain and balance staffing to meet targets • Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits • Resolve store environment issues and safety concerns in partnership with the Facilities team • Work a flexible retail schedule, including days, evenings, holidays, and weekends • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities • In addition to the essential duties mentioned above, other duties may be assigned Leadership and Management: Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management What We Can Offer You We offer a dynamic, inclusive environment with competitive pay and benefits.

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