Manager, Business Administration

A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. What You Will Do • Collaborate with the Store Manager and other Store Leaders to drive overall Store Scorecard results by focusing on hiring and retention strategy, operations, and the shopping environment. • Ensure high levels of adoption, track user experience needs, and align with the Central Team on regular updates to prioritize enhancements • Manage operational activities such as hours utilization, payroll and non-payroll expenses, cash office, and supply inventory • Maximize sales and minimize expenses • Oversee the store’s monthly P&L, including selling cost and average hourly rate compliance • Develop action plans to drive overall store profitability • Strategize with Workforce Central partners on staffing and scheduling solutions to meet customer demand • Maintain and balance staffing to meet targets • Responsible for the overall store shopping environment and cleanliness, including monthly housekeeping audits • Resolve store environment issues and safety concerns in partnership with the Facilities team • Work a flexible retail schedule, including days, evenings, holidays, and weekends • Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities • In addition to the essential duties mentioned above, other duties may be assigned Leadership and Management: Strong leadership skills to manage essential activities and colleagues, including hiring, training, and performance management Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.