Jan. 18, 2022

Manager, Account Executive

Coach New York, New York

Coach is a global fashion house founded in New York in 1941. Primary Purpose: The Account Executive is responsible for supporting the Sales Director in sales, account management and all category-building activities as part of a growing wholesale business. They will be relied upon to build relationships internally to gain support and cooperation.The successful individual will leverage their proficiency as an Account Executive to...Drive the business: Support the achievement of net sales targets.Manage SKU lifecycle; react to in season sales to determine go forward strategy.Influence category assortments by analyzing product performance, customer feedback, consumer trend, competitive landscape, and local market knowledgeManage OTB to meet financial targets for shipments, sales, inventory & profitabilityExecute quarterly buys to meet financial targets and account needsContinuously analyze and reforecast business and implement strategies to ensure plan is achieved, including adjusting product flow, inventory management, and profitability.Run weekly sales analysis and participate in sales meetings working closely with sales team to understand account level selling.Collaborate with customer service group to guide all operational aspects of the business including ensuring on time shipments.Work closely with Inventory Management and Operations to ensure that distributions meet shipment goals, support marketing calendar and maximize profitabilityPartner with field team to solicit qualitative feedback on product, customers, store environments & competitionResponsible for all market week planning and logistics, including appointment scheduling, presentation creation, product information and updated account summaries.Customer Service: Establish strong working relationships with each account’s counterparts.Ownership of all day-to-day coordination, operational follow up and account communication.Provide all required product and digital information for timely launch of all new products.Responsible for Order management execution, monitoring and tracking results. Excellent communication and presentation skills.Team player with a focus on collaborationAn outstanding professional will have... Our Competencies for All EmployeesCourage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.Our Competencies for All People ManagersStrategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.

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