Job DescriptionAre you ready to bring your amazing self to work?At Macy's, Inc., we're on a mission to create a brighter future with bold representation for all. Demonstrate full understanding of store products, services, loyalty programs Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion Make product recommendations and offer customer options using knowledge of trend and key items to help customers find what they need Achieve goals on a daily/weekly basis Sales Support: Maintain and recover the selling floor, ensuring all sizes, colors and styles are represented Respond to customer requests for additional merchandise or other assistance, including sharing how to use the Macy's App to shop and compare Maintain selling floor presentation following company merchandise directives Ensure fitting roomsare customer-ready by promptly clearing merchandiseand returning it to the appropriate area on the selling floor Maintain communication with store leadership team including Customer Experience Managers and Style Merchandise Managers for support on driving sales Skills You Will Need Product Knowledge: Good understanding of the products you are selling and be able to give expert guidance to customers based on their wants, features, and choices. Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics. You can handle electronic devices with no problem. This position requires lifting, constant moving, standing, reaching with arms and hands, stooping, kneeling, crouching, and climbing ladders.
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