Macys is hiring: Retail Merchandising Support Associate, Fashion Place - Part Ti

Be part of an amazing storyMacys is more than just a store. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial adviceAccess the full menu of benefits offerings here.What You Will Do Deliver Customer Service Excellence: Greet customers warmly, actively listen to their needs, and provide thoughtful assistance. Share insights, offer assistance proactively, and address challenges early to keep operations running smoothly.Skills You Will NeedProduct Knowledge: Good understanding of the products in the store and be able to give expert guidance to customers based on their wants, features, and choicesCustomer Service: Create connection with customers, help the store achieve sales goals, and participate in sales-boosting eventsTechnology: Effectively use point-of-sale technology and digital tools to streamline transactions and enhance the shopping experienceContinuous Learning: Self-driven to keep up with product knowledge and trends and stay current with all training through Macys educational resources to provide the best possible serviceInterpersonal Skills: Create a welcoming, friendly environment for customers and colleagues, fostering meaningful conversations and connectionsCollaboration: Work seamlessly with colleagues at all levels and across departments to drive sales and elevate the customer experienceWho You Are No Education or Experience Required Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality Ability to communicate and share information with diverse groups of customers and peers Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics Self-starter; able to adapt quickly to changing customer expectations and needs Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors Read and understand employment policies and safety rules/procedures in English Essential Physical Requirements You Will Perform This position requires lifting, constant moving, standing, and reaching with arms and hands. Whether youre helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in peoples lives.Join us and help write the next chapter in our story - Apply Today! This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement.