Maceoo Men's suiting- Store Manager

Key Responsibilities

Customer Experience & Sales

Deliver an exceptional, personalized client experience that reflects MACEOO’s luxury brand standards
Drive and exceed individual and store sales targets and key performance indicators (KPIs)
Maintain an in-depth knowledge of product offerings and effectively communicate MACEOO’s brand heritage

Team Leadership & Development

Recruit, train, and mentor a high-performing sales team
Provide ongoing coaching and support to ensure team engagement, productivity, and goal achievement
Conduct regular performance evaluations and lead by example on the sales floor

Operations & Store Management

Manage all daily store operations, including opening/closing procedures, cash handling, and compliance with company policies
Create and manage staff schedules to ensure appropriate floor coverage
Maintain inventory accuracy through regular stock counts, organization, and replenishment processes
Uphold visual merchandising standards in accordance with brand guidelines
Ensure store cleanliness, organization, and adherence to safety and loss prevention protocols
Maintain a neat and accurate client book and utilize CRM tools to foster long-term customer relationships

Collaboration & Strategy

Partner with senior management to execute store strategies, promotions, and special events
Monitor market trends and customer feedback to provide actionable insights and improve store performance

Qualifications

3+ years of experience in retail management, preferably in a luxury or premium fashion environment
Demonstrated ability to lead a team, drive sales, and exceed performance goals
Excellent communication, interpersonal, and organizational skills
Strong attention to detail and a commitment to delivering outstanding service
Proficient in POS systems and CRM tools
Proficient in Excel
Flexible availability, including evenings, weekends, and holidays

Job Type: Full-time

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off

Work Location: In person