What This Position is All About The Style Advisor is responsible for elevating their shopping experience by welcoming visitors to the store, providing directions and answering questions to help customers efficiently get to their desired location.The Style Advisor has a strong working knowledge of the store, the designers it carries as well as the many services offered and they use this knowledge to provide customers with personalized assistance to enhance their shopping experience.Who You Are: Building teams by bringing others together when needed. As the Style Advisor, you will: Create a Welcoming Environment Immediately welcomes customers as they enter the area and proactively offers assistance Provides a dynamic service presence to each location Skilled at asking appropriate questions to identify a customer's needs in order to effectively provide them guidance or directions Knowledgeable of store layout, current merchandise assortment and able to direct Customers to the appropriate area Has a strong network of Style Advisors throughout the store and leverages these relationships to pair the right Style Advisor to a new customer based on the customer's needs Thoroughly knowledgeable on all in-store services and proactively offers the appropriate service to a customer to further personalize and enhance their shopping experience Problem Solving Demonstrates a high level of energy and the ability to multi-task in a fast-paced environment Able to understand a customer's concerns and quickly determine solutions with limited supervision Your Life and Career at HBC: Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
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