At **Blue Nile**, we believe that love deserves better. We are passionately driven to reimagine the fine jewelry experiences and disrupt the jewelry industry. From engagements to anniversaries, from welcoming a new child to the family to celebrating a promotion, from holidays to birthdays, at Blue Nile we celebrate all stories of love.
**Blue Nile** is looking for a **Part-Time Luxury Sales Consultant**who is eager for an exciting opportunity to join our retail showroom in the **Scottsdale Fashion Square mall in Scottsdale, AZ**. The ideal candidate understands the white glove culture and has a passion to educate customers about jewelry purchases. A **Luxury Sales Consultant**at Blue Nile is outgoing, passionate and strives to help others. The company’s customer service goal is to enhance and grow the brand connection experience for customers. **Luxury Sales Consultants** do this through being professional, accessible, enthusiastic, and interested in a career that creates a “Jeweler*for Life”* relationship with Blue Nile.
**Responsibilities:**
* Communicate the Blue Nile difference, instilling trust and confidence in our brand.
* Demonstrate exceptional customer service and continually develop your product knowledge to educate customers.
* Communicate accurate information and set clear expectations for customers, ensuring an on-brand Blue Nile experience.
* Proactively follow up on all internal and external communications while maintaining Blue Nile service standards.
* Effectively resolve complex customer service challenges, finding solutions which exceed customer expectations.
* Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
* Continuously maintain excellent attendance and punctuality.
* Consistently achieve or exceed company sales and service goals.
* Partner with peers and showroom management to solve problems while maintaining a service culture focused on the customer.
**Requirements**
* Previous retail sales or customer service experience required.
* High School Diploma or GED.
* Jewelry experience a plus but not required.
* Excellent interpersonal, creative problem solving, organizational and time management skills.
* Excellent listening, written and verbal communication skills.
* Strong attention to detail and high integrity.
* Ability to work within deadlines in a fast-paced environment.
* Strong computer, typing/keyboarding, and data entry skills; aptitude to effectively and efficiently navigate through all computer systems.
* Ability to stand for extended periods of time.
* Flexibility and willingness to adjust to scheduling needs, particularly during retail peak seasons.
* Authorized to work in the U.S.
**Benefits**
The hourly pay range for this job is $17 - $20. Base pay offered may vary depending on geographic region, internal equity, job- related knowledge, skills & experience, among other factors. Regular positions are eligible for discretionary bonus. Blue Nile offers medical, vision, dental coverage and 401(k) employer match amongst other benefits for eligible positions. #LI-WK1
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