Luxury Retail Manager

John Craig Clothier is a distinguished retailer specializing in exceptional, timeless menswear for the sophisticated individual. The company has received numerous accolades, including MR Magazine’s 2023 Men’s Retail Specialty Store, MR Magazine's Uptown Downtown Award, Best of Orlando, Best of Ponte Vedra, Best of Winter Park, Best of Naples, and Best Men's Store in Gulfshore Life among others. Role Description The role involves managing daily store operations, providing exceptional customer service, and ensuring a personalized and sophisticated shopping experience. Qualifications • Strong Communication skills to effectively interact with clients, staff, and stakeholders • Exceptional Customer Service and Customer Satisfaction skills to enhance the shopping experience • Proven capability in Team Management and Leadership to guide and motivate staff • Experience in Sales and the ability to meet and exceed store sales targets • Attention to detail and an ability to maintain a sophisticated store environment • Proficiency with sales systems and retail management tools • At least two years experience in luxury retail or high-end menswear is a requirement • Experience with custom clothing, made-to-measure, and measuring is an advantage