Luxury Personal Shopper - Full Time

Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Anticipates needs and proactively reaches out to remind the client of occasions and holidays, and to suggest gifts • Highly knowledgeable about alterations and fit; leverages the alterations service to drive sales • Teaches clients how to edit, refine and style their wardrobes, both in the store and through in-home appointments • Effectively manages time and productivity; utilizes available technology to maximize efficiency • Expert in the features of the Bloomingdale’s app and teach clients how to use it; utilizes “wish list” with clients to share product likes • Utilizes social media to stay aware of relevant fashion trends and pop culture; encourages user generated content by creating “post-worthy” experiences • Provides clients with premium access to products. Utilizes all tools to secure product for the customer: search and send, special order tool, online look books; can easily sell merchandise not within their four walls • Proactively seeks out product knowledge and has the confidence to sell luxury product • Hosts fashion presentations and private events in their own store each season; trade areas able to leverage Shopper to host events in local stores • Merchandise Personal Styling offices, demonstrating expert mixing of product • Develops a luxury client interested in attending unique events • Builds a relationship based on trust with each client • Has strong ties to the community, particularly with local charities; establishes Bloomingdale’s as a strong supporter in the community that gives back while creating business opportunities • Assists the General Manager in acquiring new high value clients through networking • Serves as the store fashion leader, sharing trends and selling initiatives as a leader in the store • Cultivates trusting relationships with product designers and buyers to secure limited availability product only available through Personal Shopping, especially luxury opportunities • Cares about the overall service standard in the building, stops to assist or address clients’ needs throughout the store • Regular, dependable attendance & punctuality. • Strong analytical and problem-solving skills. • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions.