OverviewFast growing luxury fashion brand is seeking a Store Manager for their retail stores located in Deerfield, Illinois. The successful candidate is responsible for overall management of the store, staff, merchandise, and customer service. They will also be responsible for achieving sales objectives, maintaining and achieving high operational and merchandising standards and goals, building highly motivated teams and developing associates to the next level.ResponsibilitiesMaintain a clear and effective store organization (by support functions and product categories)Play a key role in team motivation by establishing a real team spirit and teamwork environmentMonthly review of staff on One-to-One basis/Evaluate individual staff performanceRetain staff by identifying and developing growth potential of individual staff membersCoach and develop the team in order to maintain the highest degree of customer serviceProvide monthly qualitative and quantitative business reportsMaintain positive relationship with members of corporate office, regional office and other storesFull Profit and Loss responsibility for the store, with particular attention given to controllable expenses and sales planMaintain stock levels and merchandise assortmentOnce financial goals are agreed upon with the general manager, each store manager must maintain proper SKU levels, dollar levels and model stocks using current P.O.S. systemAdhere to Grooming and Styling standards, lead by example and enforce the standards within the entire teamMonitor the general appearance of the store: cleanliness, store maintenance, organization of sales area and back-of-houseCreate staff work schedules and ensure appropriate store coverage Manage planning of paid holidays, absences and report accordinglyContinuously motivate sales staff and ensure principles & customer service are followedDrive sales to meet or exceed sales budgets Identify opportunities to and assist sales associates in fortifying client relationships through clienteleFollow on a day-to-day basis the sales performance of the store Set individual monthly objectives for each member of the teamFollow up on the sales performance of the sales associates Understand and explain store performance by categoryKeep all product support tools well organized and ensure all team members have access to the informationMaintain merchandising standards in partnership with the Visual MerchandiserSupervise store personnel and enforce company policiesEnsure timely submission of timesheets, verification of employee hours, etc.Recruit, assess, & interview talent and partner with Regional & HR when neededExhibit strong interpersonal skills in dealing with staff, peers, supervisors and the other retail officesQualificationsProven retail management experience selling luxury fashion & accessoriesExperience in multi-department management preferredProven track record of recruiting high-performing and accountable teamsManagement experience of large teams preferredTrue passion for helping people & creating a positive client experienceKnowledge of high-end luxury fashion and accessoriesStrong organization skills, with focus on execution, problem solving and improving processes.Confident & professional verbal & written communicationsAbility to thrive and manage in a challenging, fast-paced environment.Salary: Commensurate based on experience. Range up to 100k total compensation.
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