Luxury Fashion Professional

Luxury Fashion Manager Role Summary About the Job This role is a perfect opportunity to excel in a dynamic and fast-paced environment, working closely with our team to deliver exceptional customer experiences. Responsibilities: • Serve guests and promote store sales • Meet or exceed three of the five performance standards; sales must be one of them • Promote an environment of total guest satisfaction by making the guest's shopping and jewelry needs the first priority • Provide an exceptional guest experience by aligning with the guest's agenda and following up through the Clienteling system • Monitor guest flow and assist with matching guests with the appropriate team member • Supervise fashion merchandise categories (diamond fashion, gold, and color) and train team members on fashion merchandise • Oversee fashion merchandise implementation, performance, promotions, launches, visual display, and merchandising • Develop and maintain complete knowledge of all fashion merchandise to train team members on features, benefits, quality, value, warranties, services, and procedures • Collaborate with management on recruiting, scheduling, performance appraisals, and updates related to team members • Communicate personnel and security concerns and merchandising needs to the General Manager • Respond to guest complaints in a prompt and courteous manner in partnership with the General Manager • Assist management in the absence of other leaders Requirements: • DCA certified • Minimum six months with Signet or similar experience • Completion of the Minimum Training Requirements training module and passing the related quiz Equal Opportunity Employer We are committed to promoting diversity and inclusion in all aspects of our business.