Position Overview We are seeking a fashion professional to join our luxury fashion house team in Miami. The ideal candidate will have a passion for client services and expertise in the latest fashion trends. Main Responsibilities • Welcome and greet customers with exceptional service, creating an engaging experience around products and brand • Build authentic relationships with clients through consistent outreach and warm, professional service • Maintain regular follow-up providing updates on repairs or alterations • Additional duties as required Key Requirements • Minimum 3 years of customer service experience • Luxury experience preferred, particularly in high-end goods • Excellent written and verbal communication skills • Ability to lift up to 50lbs and stand for extended periods Why This Role Matters This position plays a crucial role in delivering exceptional customer experiences and driving business growth.
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