May 11, 2025

Luxury Fashion

Signet Jewelers Grand Rapids, Michigan

Luxury Fashion and Timepiece Manager Job Summary We are seeking a Luxury Fashion and Timepiece Manager to achieve store and individual sales goals by providing superior guest experience and expert knowledge on all fashion merchandise (diamond fashion, gold, and color) and timepiece brands. Key Responsibilities • Serve guests and promote store and personal sales (40% time allocated) • Consistently attains sales and performance standards, special event and store promotion results • Provides an exceptional guest experience by keeping with the guest's agenda and providing proper follow-up by utilizing the Clienteling system • Supervises fashion merchandise categories (diamond fashion, gold, and color) and timepiece brands and effectively train all team members on fashion merchandise and timepieces (50% time allocated) • Develops and maintains complete knowledge of all fashion and timepiece merchandise, becoming the Subject Matter Expert, to effectively train all team members on the features and benefits, quality, value, warranties, services, and procedures associated with each fashion and timepiece brand and collection Requirements • Meet or exceed three of the five performance standards. Sales must be one of the three • No Code of Conduct written counseling within the past six months • DCA certified • Minimum six months with company or similar experience level with another company • Completion of Minimum Training Requirements training module (Found on Signet Learning Portal) and completion of the Minimum Training Requirements Quiz with a passing score Physical Demands Must possess the ability to stand for long periods of time; to reach with hands and arms; to move among and between display cases; to handle and feel merchandise; to sit, stoop, kneel and crouch; to lift and move up to 10 pounds; to see well enough to discern differences in quality of merchandise Work Schedule • As required by the store to include evenings and weekends • Three nights per week or as required by the General Manager • Sunday on an alternating basis or as needed • Store hours during Special Events and key selling times of the year Required Skills and Abilities • Ability to lead by example by attaining required daily performance standards, special event goals and executing store promotions • Positive, enthusiastic, team-spirited work style, exhibiting Signet's Core Values at all times • Analytic thinking and reasoning • Ability to train and develop team members, conduct store training meetings as needed • Professional approach and image • Tactful, friendly manner when dealing with people • Ability to plan, organize, follow-up and supervise the work of others • Excellent verbal and written communication skills, including phone etiquette • Ability to accept responsibility, make decisions, delegate, and follow-up as appropriate • Reliable and dependable • Ability to operate all sales-related equipment

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