Lowe's Security Specialist

•Conduct regular patrols of the interior and exterior store premises to identify potential security concerns both on foot and by using a company-owned vehicle. •Utilize case management system to complete detailed incident reports, including accurate descriptions of events, individuals involved, and actions taken. On occasion, conduct external theft apprehensions which are in accordance with company policies and procedures, and according to local, state and federal laws. •Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs. •Prepares, completes, and maintains all case reports related to associate recoveries, Asset Protection apprehensions and Known Theft cases.