We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. The successful individual will leverage their proficiency in Retail Management to... Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff Stay current with market competition, industry, fashion trends and customer shopping behaviors Support an environment of teamwork, trust and collaboration with peers, customers and supervisors Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience Serve as a leader within the building when upper management is out of the business Manage daily operational tasks according to Coach standards including selling and service Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.) High school diploma or equivalent; college degree preferred Possess current knowledge of fashion trends and competition in the marketplace At least 1 year of previous management experience in a luxury retail service environment preferable **ALERT: Fraudulent Recruiting Activity through Craigslist Coach became aware of fraudulent job postings on Craigslist where unauthorized individuals are using the Coach and/or Coach Leatherware name to solicit potential job seekers for employment. This is not Coach’s practice.
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