Lead Supervisor I

We attribute the prominence of the Coach brand to the unique combination of our original American attitude and design, our heritage of fine leather goods and custom fabrics, our superior product quality, and our commitment to the customer experience. Our goal is to offer an inspirational and modern workplace that allows for exceptional talent to thrive. We are currently seeking a Lead Supervisor to work at our Fayette Mall store in Lexington KY. The successful individual will leverage their proficiency in Retail Management to... ⦁ Foster a store environment that delivers renowned and authentic service to create a Modern Luxury customer experience ⦁ Develop product knowledge skills and remain aware of current collections that are in-store and on-line; cascade and train information to the broader team ⦁ Achieve and exceed goals through sales strategies, clienteling, sourcing new customers and maintaining and building productive long-term relationships with existing customers ⦁ Support an environment of teamwork, trust and collaboration with peers, customers and supervisors ⦁ Stay current with market competition, industry, fashion trends and customer shopping behaviors ⦁ Evaluate performance of all team members and provide consistent coaching where service and selling are top priorities; create and modify action plans for the continuous development of staff ⦁ Demonstrate strong business acumen; strategically forecasts, plans and budgets to the needs of the business (i.e. payrolls, staffing, etc.) Experience using retail systems (i.e. labor management, inventory systems, sales reporting, etc.)